
Plus, you can pull the wiki into your chats. For example, if you are using the wiki for product documentation, you can have an overview page that links to other sections of the wiki with additional details about the specifics. It helps you to connect ideas in your database. While this is nothing special (hyperlinking is prevalent in all of the web and beyond), it is especially useful in this context.

One of the key features of wikis is hyperlinking. This makes it great for knowledge sharing during onboarding. Therefore, if you have someone new join the team, there will be minimal learning time necessary to master the wiki. Plus, the editing tools are straightforward and familiar for most computer users. It shares the same design language with other Microsoft products.

Anyone who has ever authorized a document in Office 365 will immediately be able to get started. The basics of the Microsoft Teams wiki are extremely easy to pick up. The Microsoft Teams Wiki Is Simple and Familiar for Everyone
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Similarly, the full product development team can add information about the latest release, rather than delegating the job to one or a few people. Someone from the accounts receivable team could add information about tricks for getting timely payments from customers, for example. Thus, if someone knows a unique detail about how processes are implemented at your organization, he or she can simply add that information. Everyone can contribute and make updates as necessary. It allows that work to be distributed throughout a group. Therefore, a wiki is an excellent solution. There is a lot of work involved in maintaining knowledge documentation, and no single person has access to all of a team’s knowledge. One of the key challenges of knowledge management is that it is difficult to centralize. Wikis Distribute the Knowledge Management Work Whether you want to capture some short-term process information for a project or want to maintain long-term documentation, the Microsoft Teams wiki makes it easy.ģ. Instead, simply add a tab to the current Teams channel.
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If you aren’t currently using Office 365, you can get started easily by migrating to the Microsoft Cloud.įurthermore, your team doesn’t need to switch over to yet another piece of software to use the wiki. Therefore, chances are that your organization already has access to the wiki feature if you are using 365. The Functionality Is Built Into Office 365īetter yet, the functionality is included with any Office 365 subscription that includes Teams. Any time your organization needs to keep track of some knowledge, this is an easy way to do so. Alternatively, an HR team may use it to capture information about the onboarding process.

For example, a software development team may use the wiki to manage documentation. Then, the team can make changes as needed. You can get started simply by creating a wiki tab for the channel. Wikis rely on HTML, but most (including the Teams feature) have built-in editors that make inputting markup easy, even if you don’t know anything about programming. Using the Microsoft Teams wiki, anyone can learn to quickly contribute knowledge, make edits and share with the rest of the team. Microsoft Teams Wiki Is a Fast and Easy Way To Capture and Share Knowledge For organizations that use Microsoft Teams, the built-in wiki feature is a great option. However, there are many other wiki platforms and implementations.

Using this, you can create one or more wiki sites for your team to use to share information.Ī wiki is a type of collaboratively maintained information database. One example of this is the Microsoft Teams wiki feature. However, in reality, it has significantly more functionality. Whether you currently use Microsoft Teams or not, you likely think of the platform as being primarily a chat and video conferencing tool.
